Nadim was named President and Chief Executive Officer effective January 2023. As President and CEO, in conjunction with the board of directors and the executive team, Nadim is responsible for developing and leading the overall strategic planning process for Presbyterian Living and establishing financial and operational goals and objectives to ensure the ongoing growth and financial viability of the organization.

Prior to his current role, Nadim served as Presbyterian Living’ Vice President of Information Technology and Chief Operations Officer. As such, he has been an integral part of the growth and success since joining the organization in 2011. He has deep knowledge of all aspects of the senior living and healthcare business and is a proven collaborative, ethical and forward-looking executive.

In addition to expertise in senior living and healthcare, Nadim has an important, global perspective. His early education and work experiences were in Lebanon, including a Bachelor of Business Administration from the American University of Beirut and a five-year stint as a volunteer in the Lebanese Red Cross. Nadim also earned an MBA from Lake Forest Graduate School of Management and served as Director of Information Technology at CJE SeniorLife, Chicago, IL, prior to his tenure with Presbyterian Living.

Nadim has held multiple board of director positions with LeadingAge IL and Illinois Aging Services Network. He is also a co-founder and board member of Brightside, a pediatric cancer research foundation.

Mark was named Chief Financial Officer of Presbyterian Living in 2012. He has more than twenty-five years of experience in financial leadership for Life Plan Communities (LPC’s). He is responsible for revenue enhancement, cost containment, financial reporting, financial analysis of existing service lines and new projects, budgeting and forecasting, developing management tool and reporting to improve financial awareness and promoting fiscal responsibility for staff and board of directors, establishing accounting policy and procedures, oversight of annual audit, banking relationships, investments and long term debt and strategic and master planning, risk management and construction.

Prior to joining Presbyterian Living, Mark was Vice President of Finance at Presbyterian Communities and Services (PC&S), now Forefront Living, a multi-site LPC’s and hospice organization in Dallas, Texas. He joined PC&S in 2008 and provided leadership in the areas of finance, information technology, strategic planning and operations as well as board and resident relations. Through his leadership at PC&S, the organization made vast improvements in the areas of revenue enhancement, cost containment, financial reporting, budgeting, management tools development and creating policies, procedures and standards.

Mark began his professional career at Christian Homes, Inc. (now Christian Horizons) in Lincoln, Illinois, in 1988 where he took on progressively greater responsibilities and was named Chief Financial Officer in 1999. Christian Homes operated 15 retirement communities in Illinois, Iowa, Missouri, and Indiana. Mark then joined Illinois Masonic Home in Sullivan, Illinois, in 2004 as Controller and Chief Financial Officer. He remained there until 2008 when he accepted the Vice President of Finance position with PC&S.

Born and raised in Springfield, Illinois, Mark obtained a Bachelor of Arts in Accounting from the University of Illinois at Springfield. He is a registered Certified Public Accountant and a member of the Illinois CPA Society

Shannon has more than 30 years of experience in senior living, beginning as an Activity Aide and eventually supporting regional corporate teams in every department. Her ability to build and grow cohesive organizational cultures, high-performing teams, and resident and staff satisfaction make her perfect for this role.

“My passions are serving seniors who have worked so hard through their lives to enjoy their retirement years and developing our employees to deliver world-class service. It is a true honor and blessing to know that we are making a difference in the lives of others.”

At 18, Shannon was elected as an Alderman, serving the third ward in Hometown, Illinois, making her the youngest elected official in Illinois.

Samantha Victor-Alvarado is responsible for leading Presbyterian Living’ overall human resources strategy to improve HR operations and ensure residents are receiving top-quality care.

She has worked in senior living and human resources since 2015 and shares that, “It is most exciting to see the relationships our staff members have built with the residents they serve. To hear and see the stories that are shared from both parties and see the smiles on their faces as they engage in conversation makes me proud to work for an organization that values empathy and compassion.”

Samantha currently lives in the northwest suburbs with her husband and newborn son. She loves spending time with family and friends and volunteers at church as a worship singer and leader.

Alpana is responsible for clinical strategy and standards for all clinical operations, regulatory and compliance initiatives, and infection control. Her senior living career began when she was a Resident Assistant as a teenager. She continued her career in long-term care, working her way up from a Staff Nurse to Director of Nursing. She also served as a Licensed Nursing Home Administrator and Executive Director.

“It brings me joy to work with people who are passionate about leading and developing a culture that takes pride in providing high-quality service that has a lasting impact on the residents, families, and employees we serve.”

Alpana is an LeadingAge Illinois Leadership Academy alum of 2014 and serves on the LeadingAge Illinois Nursing Facilities cabinet. Alpana immigrated from India in 1988, and she lives in the suburbs with her husband, kids and extended family.

Ray has over 15 years of experience in senior living and has established a strong foundation in this field. Prior to his current role, he held significant positions for a number of healthcare agencies, including as National Director of Technologies and Technology Leader. He holds certifications as a Healthcare Chief Information Officer and Certified Digital Health Executive and has a degree in computer science from Montana State University.

What gets him excited to come to work each day? “Partnering with our communities to provide innovative services and technologies to staff and residents while being part of great community experiences,” he shares. “I look forward to working closely with senior leaders to align technology strategies with organized objectives to drive growth and innovations.”

Joe collaborates with our corporate and community leadership teams to create a one-team approach to facilities management, project implementation and budget control. He also is responsible for evaluating and transforming our communities to meet next-generation consumer expectations for those we serve.

He has devoted the past 30-plus years to transforming and redefining environments for living. Prior to joining Presbyterian Living, he was a Principal, Senior Living Co-Practice Global Leader, and Advisory Board Member for Perkins Eastman. He’s a nationally recognized thought leader, instructor, researcher, author and speaker.

“I’m fulfilled by my ability to interact and improve the lives of the people we serve – residents, their families and our staff,” says Joe. “My goal is to use my talent and experience in strategic thinking, senior living thought leadership, planning, design and construction to collaborate in the execution and delivery of next-generation services, programs and environments.”

Steve has more than forty years of experience in the hospitality industry, including various positions like General Manager of Food & Beverage, District Manager, Owner Operator, as well as several Executive Food & Beverage positions. He is involved in providing a first-class experience for every resident, as well as providing leadership for hospitality services that include dining services, environmental services, administrative services, concierge services and community activities. 

After four years of representing Unidine at all three Presbyterian Living campuses, this new position created at Presbyterian Living not only puts me in the position of being the client looking through a slightly different lens, but it also kindles my passion for true hospitality that I embraced while I was GM of Food & Beverage at the Ritz Carlton Chicago. I am very excited to work side by side with all our leadership teams and incredible staff creating a re-energized Hospitality program empowering our teams to resolve issues in the moment while exceeding the expectations of all our Residents.

Lisa has been a valued member of the Presbyterian Living family since May of 2009 and has dedicated over 15 years of service to our organization. With 32 years of experience in development, Lisa is deeply committed to effective and ethical fundraising. She has a proven track record of cultivating and soliciting multiple six and seven- figure gifts, building meaningful relationships, and securing corporate event sponsorships. Lisa is a Certified Fundraising Executive (CFRE) and is employed by the Geneva Foundation of Presbyterian Living, a supporting organization to Presbyterian Living and its three campus communities.

Lisa’s role includes managing all gift stewardship, accounting, and grant reimbursement systems from the Geneva Foundation to Presbyterian Living communities. Her commitment to ensuring donor generosity is utilized with transparency and accountability is truly commendable.

Cheryl has been an invaluable part of the Presbyterian Living team since May of 2015 and will celebrate her 10-year milestone this year. With over 15 years of experience in healthcare law and a Juris Doctorate from Loyola University Chicago School of Law, Cheryl has played a pivotal role in guiding our organization through complex legal and compliance matters. Prior to joining Presbyterian Living, Cheryl held key roles at a national law firm, Brookdale Senior Living, and a woman-owned law practice.

Cheryl’s practical approach to ensuring Presbyterian Living meets its risk and compliance objectives has been essential to our success. Her ability to explain complex legal matters clearly and her dedication to teaching and learning make her an invaluable resource for our teams and communities.