Person-centered Care

Presbyterian Homes has embraced a philosophy of interacting with residents called person-centered care. We agree to honor the choice, preferences and abilities of all residents. Basic values of person-centered care include "know each person" and "put the person before the task."

An expected approach to nursing home care has been devotion to rigid routines, where residents are expected to fit into the institution's schedule. This often conflicts with a resident's desire to continue to be the individual she was prior to moving to longterm care. Person-centered care requires us to know what residents want and build our schedule around their desires.

The goal of person-centered care is to transform our communities into places where people choose to live, not because they have to live there.

Person-centered care requires all Presbyterian Homes employees to listen carefully for resident preferences and desires. We try avoiding saying "we don't do it that way here." Rather, our goal is to think: "Could we possibly do this?' or "I think we could work it out." Flexibility is the key. Saying "that is not my job" are the words of yesterday. Saying "Yes, I think I can" are the words of today.

Our mission says we are here to support the wants and needs of the resident. Giving consideration to their preferred routines, activities, and life-long patterns is a critical part of the resident's quality of life. Making a home where people live, love and thrive is person-centered care.